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England: Update On GMS Ahead Of The 2023/24 Season

With the season fast approaching we wanted to update you on current progress with GMS and what to expect over the coming weeks.  

We’re busy preparing the platform, testing processes, and taking as much positive action as we can to cope with the significant traffic and demand that will be placed on GMS in the first few weeks of the season. We’ve been making improvements all summer but have now paused any new developments to focus on season readiness and try to offer some consistency from the end of last season.  

We’ve been working hard to get adult fixtures onto GMS – these are now ready for club/comp admins to make edits/amends/appointments. These fixtures will also be appearing on our websites, offering visibility to your players and officials.  

A number of improvements you will see in the coming weeks include a more intuitive fixture and results ticker on England Hockey and Area websites, head-to-head comparisons based on previous fixtures. We are continuing to work on the addition of match sheets with scorer and appearance data and these will be phased in throughout the season. 

For GDPR purposes, individuals will have to consent for this to happen – which they will be able to do through their GMS profile. We will soon be emailing you and your players/officials to let you know how and when to do this. 

On top of these developments, we will be continually monitoring the GMS platform and websites through all peak times. We’ll make every effort to keep GMS and all area websites working effectively and ensure that results are fed to the website as quickly as possible. If volume of traffic starts to impact performance, we’ll do everything we can to resolve in a timely manner. In the event of any significant issues or scenarios – they will be communicated immediately and brought back up to usual working order as quickly as possible.  

Any communications required during game days will go to club and competition admins directly, and messages will also appear on websites, GMS and social media. 

As we keep you up-to-date with progress, we ask for your support and look to kick-off what will be an exciting and enjoyable 2023/24 season. If you have any issues, please let us know at gms.support@englandhockey.co.uk  

by England Hockeyl

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